Shipping policy at Green Carpet demands customers to thoroughly evaluate their orders before purchasing them, as we do not accept returns, refunds, or exchanges. To ensure that we can keep providing high-quality products at reasonable rates, this policy has been put in place.
The customer is responsible for making the full payment for the order once it has been placed. COD is not a method of payment that we accept.
Our products are carefully packaged and shipped, and we stand by the quality of them. Nonetheless, we will work with the consumer to make a claim with the shipping carrier if a product is damaged during shipping. In this instance, as soon as the customer receives the shipment, they should get in touch with us.
Before placing a purchase, we advise consumers to thoroughly check the descriptions and pictures of our products. They should also get in touch with us if they have any questions or concerns. When problems do happen, our customer service team is there to offer assistance and support.
We appreciate your cooperation and understanding in helping us maintain our ability to provide high-quality goods at competitive costs.